Support

Write to support@mylne.com. Give the email address of your account, and the name of the book if the question is about a book. We reply within two working days.

Common questions

How do I sign in? Enter your email address on the sign-in page. The studio sends a code to it. Enter the code.

Where are my credits? The Billing page shows your balance and each change to it. Credits from a payment appear within a minute of the payment.

A picture failed. Do I lose the credits? No. The credits for a failed picture are refunded automatically.

How do I cancel? Open the Billing page and click Manage billing and invoices. The subscription stays active until the end of the period that is paid.

How do I publish on Amazon KDP? Export the book on its Export page. The package contains the interior PDF, the cover PDF and a sheet with the KDP settings. Upload the files to KDP yourself. The studio does not sign in to KDP.

How do I connect ChatGPT or Claude? Open the Account page and use the Assistants card. Pictures that ChatGPT draws and uploads cost no credits.

How do I delete my account? Open the Account page and click Delete my account.

Also see: Terms of use, Privacy notice.